Case Studies

“This is not a topic that comes up that often,” starts Joel, “but has had me thinking for the last few weeks. I’ve had a successful relationship with one of my key vendors; they’re reliable, competent and provide great customer service. We’re vertically integrated...

“I happened to be walking down the hallway past Scott’s office, when I heard Jessica complain to Scott about my micromanaging”, moaned Mike. “The last thing I ever thought I was was a micromanager” ☹. Juan Carlos replied, “It’s hard for me to picture you...

Continuing with Scott’s frustration from just having too much to do, he sought some useful advice on delegating. “l know I need to delegate more; but so often it just doesn’t seem worth the hassle.  It takes longer to correct their work than just do it myself!  Anyone...

Scott sighed with exasperation ... “l didn’t think I was going to make it here this month.  Last night I didn’t get home until late and I haven’t made it to the gym in the last two weeks.  I keep saying I want better work-life balance, but I’m not making much...

Jack was frustrated ... “living through a closed office during Covid was bad enough; now there’s an endless stream of requests to work from home (WFH).  How can we possibly get our collaborative culture back?” he asked.  “Our history has been one of hiring new college...

Joe had only been in the group for a few months, but he already recognized the wisdom in the room.  Without a burning issue this month, Joe asked the group: “What are some of the biggest lessons you have learned in your time as CEO?  What key pieces of advice do you...

Rodrigo’s topic for last month was “Failed again with hiring Operations Manager”; priority “A”.  His take-away was to complete the position expectations template for the position.  The plan for this month is to have a follow-on discussion about optimizing the...

Rodrigo’s topic for the month was “Failed again with hiring Operations Manager”; priority “A”. “Haven’t we had this issue before?” asked veteran Inner Circle member Sarah.  Turns out we had.  A year earlier Rodrigo’s long-time Operations Manager retired.  At the time...

Abigail got promoted to CEO of the engineering firm she’d been employed by for just over a decade. Along with the promotion came Jeremy, the executive assistant. After just a few months, Abigail’s frustration with Jeremy’s performance was growing. She’d repeatedly...